Sterling Infosystems is the parent company of BackCheck
Canada's Largest and Leading Background Checking Company
Criminal Record Checks help you to select safe, honest and reliable people, while deterring dangerous individuals from trying to join your organization. BackCheck has conducted over 3 million Criminal Record Checks for Corporations, Not-For-Profit Organizations, and Individuals across Canada.
Our processes are compliant with PIPEDA and with provincial privacy and human rights legislation. Provided in partnership with numerous Canadian police departments and based on information maintained by the Canadian Police Information Centre (CPIC).
- Forgery-proof results delivered directly online - Next Business Day Turnaround Time
- Customized consent forms tailored to your business
- Optional rush service – 4 hour guarantee for a small premium
Easy Ordering & Consent Options
Convenient ID Verification Options
Frequently Asked Questions
Q: What is provided in your Criminal Record Check service?
A: BackCheck conducts criminal record checks based on the name and date of birth of an applicant.
These searches may provide an indication of the existence of criminal convictions, for which a pardon has not been granted, within the RCMP National Repository of Criminal Records. Any information discovered will appear as the record exists on the date of search.
Please note: Specific details of a criminal record conviction cannot be released without fingerprint verification. Fingerprinting can be conducted by local police or accredited fingerprinting companies, whom BackCheck has partnered with for the convenience of our customers. Please contact BackCheck for further information.
Information provided as a result of this search will not include:
- Outstanding entries (i.e. charged and wanted person information)
- Convictions under Provincial Statutes
- Pardoned offences
- Local records of other police services in Canada, where a conviction was not issued
- Cases where the applicant has been found guilty by reason of mental disorder
Q: What is eIV? Does it affect my credit score?
A: Created by Equifax, and used by Canada's largest financial institutions, electronic ID Verification (eIV) is the industry standard in confirming identity online. Your Equifax credit file is used to confirm your identity. Part of this process includes six questions relating to your personal credit history. This process has no affect on your credit score. For more information on Equifax visit www.equifax.ca
Q: What is BackCheck's typical turnaround time for Criminal Record Checks?
A: BackCheck returns your criminal record check results in 24hrs. Additionally, a 4 hour rush service is available.
Q: Is there any other record information that BackCheck may not obtain?
A: Local police services may have local police information that is not on CPIC, or that has not yet been entered into CPIC.
Q: Where do you get your information from?
A: The information given to our clients is provided by an authorized Canadian Police Agency. BackCheck works with numerous police departments across Canada to obtain Name-based Criminal Record Checks from the Canadian Police Information Centre (CPIC). This is the only national source of criminal records in Canada.
Q: How do you satisfy privacy legislation?
A: BackCheck is committed to staying at the forefront of human rights, privacy, and employment legislation in order to ensure that the services we provide are fully compliant with all relevant legislation. To this end, BackCheck maintains a commitment to the highest level of privacy compliance and our entire process, from the development of consent forms to the secure environment within which we deliver reports to our clients, reflect this commitment.
BackCheck has an on-site Privacy Officer dedicated to ensuring BackCheck’s compliance with all applicable privacy legislation. In addition, BackCheck’s employees are trained at time of hire and refreshed biannually on our privacy policy and procedures. Furthermore, as a Canadian owned and operated business, BackCheck‘s records cannot be accessed under the terms of the USA PATRIOT Act. This is a benefit that assists our clients to be PIPEDA compliant.
Q: What process do you have to obtain information?
A: Typically, when candidates complete their application forms for employment with a BackCheck client, our client also asks the candidate to provide the necessary personal information to perform a Criminal Record Check. Once the candidate has provided the required information and provided signed consent for the check, BackCheck conducts the Criminal Record Check by utilizing the services of one of our police departments. Our contact at the police department will conduct the check, and report back to us in a timely fashion. BackCheck ensures the accuracy of results with numerous quality control measures, and returns the result to our client within one business day of receiving the request.
Q: How long have you been doing this?
A: A division of Checkwell Decision Corporation, Canadian-owned and operated BackCheck has been performing Criminal Record Checks for various clients across North America since 1997.
