HELP DESK

 Compliance

Sterling practices two dimensions of compliance — internal and external. Both share a concern for accountability and responsibility.

The goal is to attain the highest levels of ethics, performance, security and adherence to law, across the company. Compliance for Sterling is all about best practices, service and results. Compliance affects how we gather, manage, maintain, share and secure the business intelligence required by clients. Sterling's Office of Compliance assures the company conforms to local, state, federal and international statutes. It monitors company and client exchanges. It initiates and implements policy, oversees training and interacts with regulatory agencies. For questions about compliance, email us at:

compliance@sterlinginfosystems.com.

Sterling complies with all federal and state screening laws. The following are links to some of the industry governing acts, organizations and laws with which we comply.

The Fair Credit Reporting Act (FCRA)

The law governs consumer reports and consumer reporting agencies. It protects individuals by stressing the accuracy, fairness and privacy of information in the files of the consumer reporting agency.

Fair and Accurate Credit Transactions Act

The act helps prevent identity theft and improves the resolution of consumer disputes, accuracy of consumer records, and use of and access to credit information.

Americans with Disabilities Act

The statute prohibits employers from discriminating against individuals with disabilities who are qualified to perform essential job duties.

USA Patriot Act

The law aims to deter and punish terrorist acts in the U.S. and around the world, and to enhance law enforcement investigatory tools. The act increases the surveillance and investigative power of law enforcement agencies in the U.S.

Sarbanes-Oxley Act of 2002

The Sarbanes-Oxley Act promulgated a new set of rules governing corporate ethics in public companies. The far-reaching law significantly changes the landscape for corporate governance, controls, audits and financial disclosures. It affects approximately 15,000 companies.

Department of Transportation Requirements

The DOT was established by Congress in 1966. Its mission: to assure a fast, safe, efficient, accessible and convenient transportation system that meets vital national interests and enhances the quality of life of Americans, today and into the future.

Department of Transportation Drug Testing

The Omnibus Transportation Employee Testing Act of 1991 requires drug and alcohol testing of safety-sensitive transportation employees in aviation, trucking, railroads, mass transit, pipelines and other transportation industries. DOT publishes rules on who must conduct drug and alcohol tests, how to conduct those tests and what procedures to use when testing. The regulations cover all transportation employers, safety-sensitive transportation employees and service agents — roughly 12.1 million people.

Federal Trade Commission

The FTC works to ensure that the nation's markets are vigorous, efficient and free of restrictions harmful to consumers. The agency enforces federal consumer protection laws that prevent fraud, deception and unfair business practices. It also enforces federal antitrust laws that prohibit anticompetitive mergers and other business practices that restrict competition and harm consumers. Whether combating telemarketing fraud, Internet scams or price-fixing schemes, the FTC's primary mission is to protect consumers.

Federal Aviation Administration

The FAA is responsible for the safety of civil aviation. The major roles of the agency are:

  • Regulating civil aviation to promote safety
  • Encouraging and developing civil aeronautics, including new aviation technology
  • Developing and operating a system of air traffic control and navigation for both civil and military aircraft
  • Researching and developing the National Airspace System and civil aeronautics
  • Developing and carrying out programs to control aircraft noise and other environmental effects of civil aviation
  • Regulating U.S. commercial space transportation

Gramm-Leach-Bliley Act

The Gramm-Leach-Bliley Act requires financial institutions to ensure the security and confidentiality of personal information collected from customers, including bank and credit card account numbers, income and credit histories, and social security numbers.